If you do not receive a reset password instruction email you can try to
Note: For GMAIL accounts, please go to your "ALL MAIL" and search for "firstname.lastname@example.org"
The logs for regular races typically do not open until the packets begin to ship. The interactive 100 Mile Challenge logs will not be visible until the first day of the challenge.
Remember that you do not have to log results in order to receive your race packet.
If you are moving over from the old results system i.e. http://runmotivatorsresults.com, you will still be able to use your login email and password for new results system at http://www.runmotivators.com/results/login
If you are still not able to log in, you can request a reset password by going to this link http://www.runmotivators.com/results/forgotPassword
If you have purchased an event, but if it's not showing up in order history then make sure that you've used your account email to purchase the event. If you have prior events purchased under different email address then follow this link to transfer your events to the primary account.